Mindala aims to keep first contact clear, respectful, and privacy-aware.
This page explains the basic privacy approach currently used on the public website. It is written to help visitors understand what the website is for, what it is not for, and how early contact information should be kept limited.
What this website is currently used for
The public website is for general information and early contact only.
Public information
Visitors can read about Mindala, services, routine contact, and the clinic’s general care approach.
Limited first contact
The website is intended for basic non-urgent contact and appointment coordination only.
Review before confirmation
Any appointment-related contact remains subject to clinic review before anything is confirmed.
Current booking and contact boundary
The live website is intentionally limited right now.
- Online request submission may be available when enabled. Each request is reviewed before any appointment is confirmed.
- Visitors should not send urgent or emergency requests through this website.
- Visitors should not submit detailed clinical history, sensitive medical disclosures, or crisis content through public website forms or messages.
- If direct contact details are provided by the clinic, those channels should still be used only for routine, non-emergency communication.
What information should stay minimal
At the first step, only the minimum necessary details should be shared.
Basic contact details
Examples include a name, a safe contact method, and simple scheduling preferences.
No deep clinical detail
Do not use the public website to submit detailed therapy history, urgent safety concerns, or sensitive personal records.
No emergency communication
If urgent help is needed, use local emergency services, the nearest hospital, or a trusted caregiver instead of waiting for a website response.
How Mindala approaches protection and access
The website should collect and display only what is necessary for its current public role.
- Public website content is kept separate from protected internal clinical workflows.
- Operational access to protected systems should remain limited to authorized internal roles only.
- The public site should not imply that contact equals treatment, intake, or emergency response.
Need the routine contact page instead?
For non-urgent questions or manual appointment coordination, return to the standard contact page and keep shared details brief.
Optional visitor analytics
Visitor analytics is optional. With your permission, we store a random browser identifier on your device for up to 90 days and measure visits, approximate country and active browsing time. Country lookup happens locally without sending your IP to a geolocation provider or saving it in analytics. We do not collect page paths, form data, patient identity or private portal activity. You can stop collection using “Visitor analytics preferences” at the bottom of the page. Visit records expire after 90 days. VPNs, blockers and cleared storage affect the estimates.